Collecting Job Analysis Information: Tools and Tips

Workshop Presented by:
Kristine Smith, Darany & Associates

Because the information collected during job analysis is the foundation of assessment process design, efforts in the area of data collection are an essential and invaluable component of an assessment program. However, like precious stones encased in the earth, the task of mining the authentic gem of accurate and complete information is often fraught with difficulties ranging from resource limitations to uncooperative participants. This workshop will provide perspective and tools to enhance the effectiveness of information obtained at key steps in the job analysis process. Discussion and exercises will focus on the primary information objective at each step in the process and approaches for achieving those objectives. Specific topics to be addressed include planning for information gathering, gaining cooperation from management and other participants, facilitating group meetings, and designing effective information gathering tools such as checklists and surveys.

Learning objectives. Upon completing this workshop, participants will:

• List the job analysis information requirements identified in the Uniform Guidelines on Employee Selection Procedures regarding the documentation of the content of a job.
• Recognize the range of information sources available and how to most effectively use them.
• Identify considerations that effect sampling adequacy.
• Recognize the concerns of job analysis participants and identify methods for addressing them.
• Identify and apply meeting facilitation techniques to effectively conduct group meetings.
• Identify survey technique options and recognize the circumstances in which options are most effective.