2018 IPAC Conference

July 29 - August 1, 2018
Alexandria, VAOld Town, New Assessments

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Keynote Speakers


Dr. Hennie Kriek


Dr Kriek is President of TTS-Top Talent Solutions Inc. and CEO of the TTS-Talent Group. He also serves as Professor Extraordinarius at the Department of Industrial and Organisational Psychology at UNISA. His most recent position was that of President of SHL-CEB USA, Canada and Latin America. Before that he was the founding member and Managing Director of SHL South Africa.

He consults on a global basis in the end to end talent management cycle. This includes executive coaching, competency design, objective assessment, assessment centers, selection, personnel decision making, global talent management and human resource development. He worked with companies such as IBM, Deloitte, Coca-Cola, BHPBilliton, Pfizer, Enterprise Car Rental, HSBC, Capital One and Barclays to name a few.

He was a visiting Professor at Colorado State University, 1989-1990, where he conducted post-doctoral studies on fairness, discrimination, EEO and affirmative action. He published widely in the field of Human Resources and Personnel Psychology and presented scientific and practical papers at various international conferences. He currently serves on the editorial board of “Industrial and Organizational Psychology, Perspectives on Science and Practice” (USA), “Human Performance” (USA), “Southern African Business Review” (SA) and advisory editor of the “Journal of Industrial Psychology“(SA). He also acted as a member of the awards committee of the “M. Scott Myers Award for Applied Research in the Workplace” of SIOP (USA) and was consulting editor of “International Journal of Management Reviews” (UK).

Dr Kriek was awarded honorary membership of SIOPSA (Society for Industrial Psychology of South Africa) for his contribution to IO Psychology and was also awarded honorary membership of the Assessment Centre Study Group of South Africa (ACSG) for his contribution to the study of Assessment Centres.

Hennie is currently Chair of the Association of Test Publishers (ATP SA). He was Chair of PAI (People Assessment in Industry) an interest group of SIOPSA, as well as the Assessment Centre Study Group for a number of years. He also chaired a task force of SIOPSA that developed guidelines for the implementation and validation of fair personnel selection practices in 1991, 1998 and 2006. He is a Full Member of the American Society of Industrial and Organizational Psychology (SIOP), the International Test Commission (ITC) and the International Association of Applied Psychology (IAAP).

He received his DLitt et Phil at the University of South Africa in 1988 and was a full-time faculty member and Professor of Industrial and Organizational Psychology at the University of South Africa from 1982 until 1994.

Dr. Suzanne Tsacoumis


Suzanne’s introduction to assessment centers began in 1982 when working at AT&T with arguably the leading scientist-practitioners in this methodology. She capitalized on this experience by applying it to other assessment centers she has designed and developed during the past 35 years for operational promotional programs or selection into career development programs for a broad range of clients including the Drug Enforcement Administration, Federal Aviation Administration, Social Security Administration, and the Bureau of Alcohol, Tobacco, Firearms, and Explosives. She also used her expertise in the fundamental AC principles to help her design creative implementation procedures that, although not traditional at the time, adhered to the Assessment Center Guidelines while meeting the client’s needs associated with more efficient (i.e., shorter) administration time. Suzanne authored a chapter entitled Assessment Centers in which she describes in detail how to develop live job simulations following a content-oriented approach. 

More recently, Suzanne has been spearheading innovative work in the development of valid, rich-media simulations as an alternative approach to live ACs for use in high-stakes situations such as promotion systems and self-assessment processes. Her chapter Rich-media interactive simulations: Lessons Learned addresses the nuances associated with incorporating technology to create valid “virtual” simulations. In addition to her technical work, Suzanne is Vice President and a corporate officer at HumRRO. Suzanne is a fellow of the Society of Industrial-Organizational Psychology (SIOP) and the American Psychological Association (APA). She earned her Ph.D. from the University of Georgia, specializing in Industrial-Organizational Psychology and her B.A. from Bucknell University.

Dr. John C. Scott


John C. Scott is chief operating officer and co-founder of APTMetrics, a global human resource consulting firm that designs sophisticated talent management solutions for corporations and market innovators. Dr. Scott has more than 25 years of experience designing and implementing talent management and assessment systems across a variety of global, high-stakes settings. For the past 20 years he has directed talent management and leadership assessment practice at APTMetrics.

John is co-editor of the award-winning Handbook of Workplace Assessment: Evidence-Based Practices for Selecting and Developing Organizational Talent and is co-editor of the newly published handbook, Next Generation Technology-Enhanced Assessment: Global Perspectives on Occupational and Workplace Testing. He also co-edited The Human Resources Program- Evaluation Handbook and co-authored Evaluating Human Resources Programs: A 6-Phase Approach for Optimizing Performance.

Dr. Scott is a Fellow of both the Society for Industrial and Organizational Psychology (SIOP) and the American Psychological Association (APA). He has served as an APA Council Representative and is SIOP’s senior representative to the United Nations. John is a recipient of SIOP’s Distinguished Service Award, serves on the board of the Psychology Coalition at the UN, and is editor-in-chief of SIOP’s premier journal, Industrial and Organizational Psychology: Perspectives on Science and Practice.

Ben Hawkes


Ben Hawkes is the Selection Assessment Lead for Shell International. Based in London, he oversees the use of assessments, interviews and other selection techniques throughout Shell’s global workforce of 90,000 employees. He also contributes to internal talent projects including high potential and leadership programs.

Prior to Shell, Ben worked for over a decade at IBM Kenexa in senior consulting and product R&D roles, designing and implementing large-scale assessment and selection programs for client organisations throughout the US, Europe, Africa and Asia Pacific.

With 20 years’ worldwide experience in psychological testing and talent analytics, he regularly presents and writes about emerging assessment techniques including simulations, gaming, text analytics and video interviewing. Ben is the author of numerous articles and chapters on the use of technology to assess and predict workplace behaviour.

Ben is also Co-Founder of Blackhawke Behaviour Science, a UK- and US-based consulting practice that researches entrepreneur behaviour in order to enhance the decision making of venture capitalists and other investors in startup companies.

Away from his work in assessment, Ben is an accomplished comedy writer and performer, founding The Missing, Inc. comedy group in 2002, which went on to perform on BBC Radio and at festivals throughout the UK.

Ben graduated with a BSc (Hons) Psychology from the University of Surrey (UK) and the University of North Texas.

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